An always-on front desk for beauty clinics
Luma Care is there for your clients whenever they reach out. Answering questions, providing guidance, and helping them book consultations, day or night.
Luma Care
Do you have any appointments this week?
Yes, we do. What treatment are you interested in?
I'd like to book a consultation for lip filler.
Perfect. We have openings on Thursday afternoon or Friday morning. Which suits you better?
What clinics notice with Luma
Short notes from teams using Luma Care day to day.
"Most questions are the same every week. Aftercare, pricing, when we're available. Luma handles those calmly, and we step in only when it's truly specific."
Sophie van Dijk
"We were surprised by how many messages arrive after six. Now people still get a thoughtful reply, and we follow up the next morning with full context."
Camille Lefèvre
"The tone is calm and consistent, which makes a real difference in how clients perceive us."
Giulia Romano
"Our clients reach out when they're feeling vulnerable or curious. Luma responds the way we would. With patience and clarity. It's not about automation. It's about presence."
Claire Beaumont
Founder, Atelier Aesthetics
Luma Care
Do you have any appointments this week?
Yes, we do. What treatment are you interested in?
I'd like to book a consultation for lip filler.
Perfect. We have openings on Thursday afternoon or Friday morning. Which suits you better?
The conversations Luma takes off your plate
Calm replies for your clients, fewer interruptions for your team.
Client questions, handled
The same questions arrive every day. Luma responds clearly and calmly, in your clinic's voice.
Consultation-ready leads
Luma gathers the details your team would normally chase down, so follow-ups start with context already in place.
Calm, consistent communication
Clients feel heard from the first message, even when your team is with other clients or closed for the day.
See it on a real clinic website
Your assistant lives in the corner of your site, ready when clients have questions.
Laserkliniek Maarssen
Welkom bij LivaClinics, uw specialist voor professionele laserbehandelingen in Maarssen. Wij bieden veilige en effectieve behandelingen voor een verzorgde uitstraling.
Styled to match your clinic's name, tone, and appearance.
Support that fits the way your clinic works
Less back-and-forth. More booked consults. A calmer inbox.
Booking consultations
Your assistant asks the right questions and gathers what you need to prepare. Clients book on their schedule, you confirm when it suits yours.
Preferred time • Treatment interest • Contact details
Treatment questions
Common questions get clear, consistent answers. Your assistant explains procedures, sets expectations, and helps clients feel confident before their visit.
Pricing • Recovery • Eligibility
Aftercare support
Your clients get reassurance when they need it most. Simple questions are answered instantly, more complex concerns are escalated to you with context.
Aftercare steps • When to call • Reassurance
Review and follow-up
Thoughtful check-ins after treatments show you care. Your assistant makes it easy for happy clients to leave reviews and return for their next visit.
Check-in • Review link • Next steps
Why clinics switch to Luma Care
More time for real care
When routine questions like pricing and availability come up repeatedly, Luma handles them instantly.
You stay focused on the work that matters.
Never miss an inquiry
Clients reach out at all hours. Luma responds immediately, even at 9pm on a Sunday.
Keep them engaged until you're back.
Clear, consistent answers
When details vary depending on who answers, confusion follows.
Luma aligns everyone with your standards, so clients get the same accurate information every time.
Conversations that feel human
Most chatbots treat aesthetic care like a transaction.
Luma is built for beauty clinics, with the warmth and understanding your clients expect.
Most clinics feel the difference within the first few weeks.
Clinics using Luma Care see
increase in bookings
Average consultation booking increase in the first 30 days